Satisfaction Campaign
MEASURING CUSTOMER SATISFACTION (GOOD & BAD)
A Customer Satisfaction Campaign is a series of emails with feedback forms to periodically measure customer satisfaction levels. The campaign automatically segments customers who are advocates or unsatisfied with notifications to internal team members for follow-up.
workflow
Deliverables
- Customized Workflow
- Use of Standard Conversion-Centric Design Templates
- Monitoring & Adjustments for Continual Improvement
- Monthly Reporting
required to start
- Marketing Automation License
- CRM Integration (on non-e-commerce sales)
- Lead Scoring
campaign add-ons
add-on services
