After the Sale

aftersale-funnel
After the sale

Retain & expand by building brand advocates

The goal of these after-the-sale tactics are to increase the overall value of customers through upselling and cross-selling, by reducing attrition, and by turning customers into brand advocates. Adventure Marketing Solutions suggests implementation of the following to improve conversions at this stage of the funnel.

ThumbsUp

upsell social
ads - managed

Remaining top-of-mind by promoting upsell/cross-sell to customers

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ThumbsUp

upsell social
ads - unmanaged

Remaining top-of-mind by promoting upsell/cross-sell to customers

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Email

Onboarding Drip Email Campaign

Providing a smooth transition from sales to support

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PeopleHoldingHands

Upsell Campaign Per Product

Urging customer to upgrade from their initial purchase


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Network_1Person

Cross-Sell product campaign

Promoting complementary products/services


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RoundArrow

Renewal Campaign Per Product

Minimizing churn with pro-active notifications & emails


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SmileyFace

satisfaction campaign

Measuring customer satisfaction (good & bad)


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HeartySmile

Advocacy & Referral Campaign

Creating brand advocates



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ThoughtBubble

Automated Customer Feedback

Capturing valuable customer & lead insights


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Email

Former Customer Re-engagement

Reconsideration based on product/service improvements

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LapTop

landing page

Custom landing page development for converting site visitors into leads

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Email

thank you automations

Building relationships through gratitude

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add-on services

top of funnel

establish interest & capture leads


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middle of funnel

remain top‑of‑mind & nuture leads

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bottom of funnel

establish intent & convert leads


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after the sale

retain & expand by building brand advocates

EXPLORE>>